Drive lifetime value with Grub24 loyalty and pointing system.
Boost customer engagement and retention with a customizable loyalty program integrated into your digital ordering channels. Enhance repeat visits by up to 60% and amplify customer lifetime value, nurturing and rewarding your customers effectively.
Lifetime loyalty to keep customers coming back
Boost repeat business with our Lifetime Loyalty program, designed to keep customers returning by offering exclusive rewards and incentives.
A campaign for your customer's journey
With Grub24, you can effortlessly launch a comprehensive suite of marketing campaigns directly from their user-friendly portal. Don't miss out on the opportunity to boost your restaurant's visibility and attract more customers!
Customer Acquisition
Encouraging first-time orders through your website or mobile app is a perfect strategy to start growing your own online customer community
Customer Loyalty
Incentivize frequent orders and motivate others to follow suit. Grub24 manages it all, from sending updates to customers about their discounts to ensuring regular engagement and rewards.
Customer retention
Maximize repeat business and keep your customers coming back for more by effortlessly sending automated emails and SMS that will make them crave your restaurant's delicious offerings.
Voucher and discount
Drive sales and create buzz with targeted vouchers and discounts.
34%
On average, restaurants receive 34% more orders during new customer promotions.
#1
In comparison with leading companies, independent restaurants rate Grub24 as the best for initial marketing support, technology and attracting new customers.
Achieve your goals
You can market to your customers in a variety of ways with Grub24. Here is how it works:
Search and menu pages
Your promos will appear on the Grub24 app, Grub24.co.uk search results, and on your menu.
Rewards
You'll receive notifications when you're eligible for discounts or other rewards on the Grub24 app, and your points will be automatically displayed on your account in "My Point" section.
Grub24 emails
In order to encourage customers to order from restaurants like yours, we frequently email them. Grub24 will highlight your promotions along with your brand. Whenever it features your restaurant in a marketing campaign, giving customers more reasons to order.
Our partners are our proof
Frequently asked questions
You will benefit from instant visibility through Grub24 Marketplace (which is the Grub24 mobile app as well as the Grub24.co.uk website used by diners), inclusion in email communications to our customers, and promotion of your restaurant on all of our channels (social, website, etc). Our promotions dashboard makes it easy to launch Smart Promotions and Loyalty programs. On the Grub24 app and Grub24.co.uk, sponsored listings allow you to increase your restaurant's exposure and appear first in customer search results.
Taking your restaurant marketing and promotions to the next level is easy with Grub24 for restaurants. Starting is simple, and you'll only pay for rewards redeemed by your customers. A goal is chosen first, then a promotion is added to suit your needs:
- New customer strategy: Capture customers who have never ordered from your restaurant before.
- Previous customer strategy: Encourage previous customers to reorder from your restaurant.
- Enjoyment hours: Offer all customers a special deal only available during low-volume times.
- Popular times: During Grub24's busiest hours, take advantage of the opportunity to attract diners.
- Encourage large orders: Offer a discount for large orders.
Then, you can choose from different promotional offers based on your goal:
- Pound off: Provide new customers with a fixed discount during enjoyment hours or popular times.
- Percentage off: Select a fixed percentage off.
- Free delivery (Self-Delivery only): Provide free delivery for each segment.
- Free menu item (large-order promotions): Provide customers free items when they place large orders.
- Free menu section (Large-order promotions): Customers can redeem any item from a specific menu section with their purchase.
Real-time reporting allows you to track your performance and return on investment (ROI).
