The website you have
The customers you serve
Establish a website where you can place orders. Don't pay a penny for marketing or platform fees.
Your own branded website in minutes
Starting a business or moving away from aggregators? Grub24 makes it quick and easy to get your own branded website.
Choose from our variety of templates, all designed for effortless ordering. Showcase your brand and food in the most appealing way.
Tailor your restaurant website to stand out from the rest
There are many features available to help your website stand out from the competition.
Direct customer engagement
Diner data can be downloaded and customers can be contacted via email, social media, or any other chosen platform.
1-to-1 relationships with customers
Building better relationships with customers through customer data.
Personalised customer experience
Your customers will have a branded experience when they order and receive their food.
Management made simple
Easily import your menu and restaurant info from your Grub24 settings.
Let your data help you create personalised promotions and loyalty programs
We make it easy to be visible and stay in touch with your customers through our marketing tools. Send emails to specific customers or let us automatically email your most loyal fans when they’re eligible for promotions.
Your online orders will be automatically entered into your POS system.
When customers place orders on your branded website, they are automatically sent to your Grub24 POS system. The orders are then categorized, colour-coded, and displayed on touchscreens in the relevant sections of the kitchen. This seamless process eliminates the need for your staff to answer phone calls and allows them to focus on serving customers.
Free 24-7 support
Our dedicated customer support team is 24/7 to provide prompt assistance and resolve any issues your customers may face. With our reliable support, your customers can rest assured that their concerns will be addressed in a timely and efficient manner, leading to increased satisfaction and loyalty.
One platform, multiple solutions
A frictionless ordering experience with multiple dining options is everything your customers could want. Here's how it works:
Collection:
Customers can skip the queue with quick pickup. They simply order and pay online, then receive a notification when their meal is ready for collection.
Delivery:
We provide the same excellent food, no matter where your customers are, with a 20% lower average delivery commission compared to other ordering platforms.
Pre-order:
Customers can collect their orders at a time that suits them with pre-ordered click-and-collect.
Frequently asked questions
We will automatically add your Grub24 Marketplace menu, photos, and location information to your branded site once you sign up for Grub24 Direct. Our site styler lets you choose colors, fonts, and images that match your brand, and your site can be up and running within minutes.
Yes. Grub24 branded website offers several benefits. You can view your site performance and guest data, including order history, lifetime spending and more. Grub24 allows customers to download and use their data directly within the campaign tools available via the Grub24 Dashboard.
Restaurants that are looking for enhanced design and branding opportunities along with more robust campaign capabilities can take advantage of an enhanced version of Grub24 Direct which is available for an additional cost.